HOW WE CREATE VALUE
FOR OUR COMMUNITY
Our 2020 Strategy is anchored in a statement of purpose
In 2015, we took an in-depth look at our value creation
that articulates why we exist - the unique contribution we
process, exploring the ways in which Yarra Valley Water
make to society. This purpose keeps the organisation focused
contributes to the community and recognising that these may
and aligned on what is important: providing exemplary water
be both positive and negative. Value is traditionally described
and sanitation services that contribute to the health and
in financial terms, but we know the value we provide extends
wellbeing of current and future generations.
far beyond our financial performance. We are therefore taking
an integrated approach, considering our contribution also to
Six strategic commitments underpin this purpose, which,
Human, Social and Natural Capital, and exploring how we
when achieved collectively, will represent extraordinary
can measure and manage our performance in these areas
results for our customers and community, our shareholder,
and incorporate this broader view of value creation into our
our people and our stakeholders.
decision-making and planning. This is how we will enhance
the liveability of Melbourne now and into the future.
Water and sanitation are essential services, and fundamental
to a healthy, prosperous society. We rely on the environment
and ecosystem services, and are impacted by threats such
as climate change. We recognise we have an impact on
the health of the environment through the delivery of our
services. As a member of our community, including as a
service provider and employer, we contribute to the health
and wellbeing of current and future generations.
2020 STRATEGY
OUR PURPOSE IS TO PROVIDE EXEMPLARY
WATER AND SANITATION SERVICES THAT
CONTRIBUTE TO THE HEALTH AND WELLBEING
OF CURRENT AND FUTURE GENERATIONS.
HARMONY
EXCEPTIONAL
EXTRAORDINARY
EXEMPLARY
EVERY CENT
WE ARE
WITH THE
WATER
PERFORMANCE
SERVICE
COUNTS
SAFE
ENVIRONMENT
INDUSTRY
WE ARE YARRA VALLEY WATER
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YARRA VALLEY WATER ANNUAL REPORT 2015-16

 

The Sustainable Development Goals (SDGs) set out a
Official development assistance (% Gross National Income)
consensus vision for a sustainable future and provide an
Annual change in forest area
important lens through which to view our Strategy and
the value we provide. Across our range of activities we
CO2 emission from energy consumption
interact with the SDGs in many different ways and deliver
CO2 from fuels and electricity output
outcomes that support the goals and their targets. Through
our commitment to the UN Global Compact, we have been
Share of renewable energy
contributing to the conversation about how to implement
Prevalence of adult obesity
these goals.
Sustainable nitrogen management index (relates to
In July 2016, the Sustainable Development Solutions
sustainable use of nitrogen in agricultural systems)
Network and Bertelsmann Stiftung produced the first
official Index and Dashboard that shows country
Yarra Valley Water is directly contributing to several of these
performance against indicators linked to the SDGs.
action priority areas and is currently exploring the potential
The Index and Dashboard indicate priority areas in
to increase this contribution over coming years.
which Australia can take action to improve including:
Best practice
Operating and
management
maintaining
of drinking
Protect
infrastructure to
and recycled
waterways from
ensure service
water
impact of spills,
reliability
6
Servicing
discharges, poor
14
9
strategies and
9
11
performing
Water
13
infrastructure for
Integrated
septic
6
security
growth areas, and
water
tanks
6
planning
connecting new
management,
11
customers to the
through strong
network
9
partnerships
9
6
6
11
8
11
12
17
Renewable
energy
13
generation
7
Support
financially
vulnerable
1
and hardship
customers
10
4
8
Reconciliation
10
Action Plan
11
16
8
5
9
Working
10
8
9
with our
supply chain
12
5
16
on CSR
6
2
issues
4
Research &
13
2
Employee
Community
innovation
Promoting
17
16
training and
engagement
health benefits
development
and education
of drinking
tap water
programs
YARRA VALLEY WATER ANNUAL REPORT 2015-16
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